FAQ

1. Why do I get a letter after such a long time?
    
   The ticket travels between several entities. First, it is being sent to the rental company, after being checked the rental company sends it to the municipality. In view of this there is no charge for interest or penalty.
    
2. Why doesn't the rental company charge my credit card with the ticket?
    
   According to Israeli law they are not allowed to. This would be tantamount to admitting guilt on your behalf, something which you may not agree to.
    
3. I think I paid this ticket to the rental company.
    
   No. The rental company is not allowed to charge you with tickets. They may have charged you with "handling fees" for the procedure in question 1.
    
4. The car was towed to a public parking lot. I paid in order to release it. Why am I being asked to pay the ticket?
    
   Payment for the release of the towed car does not include payment of the ticket itself. The payment for the ticket has not been paid.
    
5. I think I paid the ticket directly to the municipality or to you. Can you check?
    
   Gladly. Please send us our file number (in the letter), and proof of payment. We shall check and revert
    
6. How can I pay for the ticket?
    
   In our letter we list, for your convenience several ways of payment. When in doubt, kindly contact us. (office@eilatlaw.co.il)
    
7. Can I pay several tickets in one sum?
    
   Certainly. Please list thefile numbers for which this sum is paid and the respective amounts of each ticket.
    
8. Can I contest the ticket?
    
   Certainly. Please send us your reasons, and we shall check them. 
    
    
9. Will I be in danger of collection proceedings while you check my statements? (question 8)?
    
   Absolutely not. No further proceedings will be taken before we have answered you.
    
10. Can I receive a copy of the ticket?
     
    You can receive an extract from the municipality's database that  includes all the details of the offense as these appeared
    in the ticket.
     
     
11. I do not know the Israeli driving laws and regulations. Can you wave the ticket?

          Unfortunately not. As in any other country the driver is presumed to know the regulations and traffic signs. The ticket cannot 
          be waved except in cases prescribed by the law.

    12.  I am a handicapped person and I received a ticket while parking in a lot reserved for handicapped drivers.Do I have to pay?
 
           Kindly send us evidencing documents and we shall check.
 

   13.  I paid and did not receive a receipt.
 
           Please inform us to which email address the receipt should be sent.
 

   14.  I am due to arrive in Israel in few days. Can this be settled after my arrival?
 
          Certainly. Please give us the approximate date.
 

   15.  Can I ask a friend in Israel to pay the ticket?
 
           Certainly.
 
 
    16  What will happen if I don't pay?
 
           We hope that you will pay this small amount  so that the municipality will be able to give you the same cordial hospitality you
           experienced in  your last visit. If this is not settled you may expect collection proceedings by our representatives in your country.
           Also, the ticket remains unpaid and may cause problems in your next visit.